
Check out resources and courses for dealing with conflict and difficult conversations.
Current relevant courses in the calendar below includes:
- Time Management
Prioritizing for Community Workers: The Eisenhower Matrix
Community workers often face a heavy workload. To navigate it effectively, they need a strategy for prioritizing tasks. One powerful tool is the Eisenhower Matrix, which helps sort tasks into four categories based on urgency and importance.
🔥 1. Important + Urgent → Do First
- Critical tasks that directly impact client outcomes
- Examples: client meetings, referrals, case notes
📅 2. Important + Not Urgent → Schedule
- Key for long-term success and professional growth
- Examples: supervision meetings, training sessions, strategic planning
- Add these to your calendar to ensure they’re not overlooked
📤 3. Not Important + Urgent → Delegate
- Tasks that require action but aren’t central to your role
- Examples: office admin (e.g., stationery orders), certain meetings
- Consider assigning to others or rescheduling
🚫 4. Not Important + Not Urgent → Eliminate or Postpone
- Distractions that don’t serve your role’s purpose
- Examples: social media, irrelevant meetings, excessive emails
- Declutter your schedule by unsubscribing or saying no when needed