
Table of Contents
The Emotionally Intelligent Workplace

Thursday 24th July 2025, 9.30 – 12.30, Dapto Ribbonwood Centre
Building stronger teams through self-awareness, empathy, and connection.
In the people-focused world of non-profits, emotional intelligence isn’t just a nice-to-have. It’s essential. The Emotionally Intelligent Workplace is a practical, engaging course designed specifically for people working in mission-driven organisations who want to build stronger relationships, navigate challenges with care, and create cultures where everyone can thrive.
In this course, participants will:
- Develop greater self-awareness and emotional regulation
- Build empathy and active listening skills for more effective communication
- Learn strategies for navigating conflict and difficult conversations
- Explore how emotionally intelligent leadership supports wellbeing and performance
- Strengthen team dynamics and trust through practical tools and shared language
Whether you’re in a leadership role, working on the frontlines, or supporting behind the scenes, this course offers tools and insights to help you show up with clarity, compassion, and confidence.
This workshop will be delivered by Linda Watson, from Impact Facilitation. Linda has over 20
years of experience in delivering learning experiences to community sector workers.
Registration:
https://events.humanitix.com/the-emotionally-intelligent-workplace
Coaching Conversations

Thursday 18th September 2025, 9.30 – 12.30, Dapto Ribbonwood Centre
Building our capacity to improve our skills.
In community service workplaces strong communication and relationship-building skills are essential. Coaching Conversations is a practical, hands-on course designed to equip non-profit leaders, managers, and frontline staff with the skills to have effective, empowering conversations that support growth, accountability, and positive change.
Participants will learn the foundations of a coaching approach, including active listening, powerful questioning, and goal-focused dialogue. Through real-world scenarios and guided practice, you’ll develop the confidence to lead conversations that foster trust, clarify purpose, and unlock potential—whether with team members, volunteers, or community stakeholders.
Whether you’re leading a team, managing change, or supporting others in their development, this course will help you bring curiosity, clarity, and compassion to every conversation.
In this course, participants will:
- Learn how coaching conversations can be used to improve workplace practices
- Practice listening, questioning and goal-setting skills
- Build structures for coaching conversations tailored to their workplace
This workshop is ideal for team leaders, supervisors, coordinators, program managers, or anyone who wants to strengthen their ability to support and develop others.
This workshop will be delivered by Linda Watson, from Impact Facilitation. Linda has over 20
years of experience in delivering learning experiences to community sector workers.
Registration:
Time Management Skills

Thursday 13th November 2025, 9.30 – 12.30, Dapto Ribbonwood Centre
Building our capacity to improve our skills.
Did you know that effective time management can boost individual productivity by up to 25%? In the high-demand, resource-stretched environment of a community sector workplace, that kind of improvement can make a powerful difference—for you, your team, and the communities you serve.
Time Management Skills is a practical course designed to help people make the most of their time, energy, and focus.
This workshop goes beyond to-do lists. You’ll explore strategies for setting priorities, managing competing demands, and creating sustainable work habits that reduce burnout and increase impact. Through interactive activities and real-world examples, you’ll learn how to align your time with your values and goals, while staying responsive to the ever-changing needs of the people and communities you serve.
Whether you’re juggling multiple roles, leading a team, or simply looking to work smarter (not harder), this course will help you take control of your time and create space for what matters most.
In this course, participants will:
- Reflect on their own time style and habits
- Consider how their work preferences align with organisational processes and values
- Investigate a range of different tools and frameworks
- Develop an individual plan for improvement
This workshop is for community sector workers at any level who want to improve productivity, reduce stress, and make their time count—without losing sight of what matters most.
This workshop will be delivered by Linda Watson, from Impact Facilitation. Linda has over 20 years of experience in delivering learning experiences to community sector workers.
Registration: