
Check out resources and courses for dealing with conflict and difficult conversations.
Current relevant courses in the calendar below includes:
- Team Leader
Impact Facilitation: Leadership Development Through the 3P Framework
Peter Watson from Impact Facilitation introduces a practical leadership framework designed for community service professionals. The 3P Framework—covering People, Purpose, and Performance—equips teams with tools to foster psychological safety, shared purpose, and effective collaboration.
👥 People
- Building trust and acceptance among clients, colleagues, and managers
- Cultivating psychological safety and gratitude in workplace relationships
🎯 Purpose
- Clarifying team and individual goals
- Identifying current reality vs. desired outcomes
- Using assessments and goal-setting to bridge the gap
🚀 Performance
- Creating clear agreements between stakeholders (clients, coworkers, managers)
- Developing actionable plans with time management strategies
- Conducting accountability conversations and motivational interviewing
🛠️ Training Format
- Workshops are typically 3 hours, offered both face-to-face in Illawarra and online
- Sessions are available daily, with online options in the afternoon
- Resources and customized support available from Peter and Linda Watson
🧠 Expertise
- Over 45 years combined experience in the community sector
- Tailored training based on deep industry knowledge and lived practice